Reference

What Your 0kbajee Account Data Covers

0kbajee holds three things about you: a mobile number, an email and the wallet reference from each bKash, Nagad or Rocket transfer. This page shows what we do with each one and how you get any of it changed.

Wallet IDs kept privateOne-time code loginsCookies you controlCorrections on request
0kbajee What Your 0kbajee Account Data Covers
HOW WE HANDLE IT

How We Handle Your Account Record

Your record belongs to you, and we look after it that way. Passwords are stored hashed rather than in plain text, a login from a handset we have not seen triggers a one-time code to your registered number, and staff access to account files is logged. Retention follows the payment trail: wallet references stay for as long as a transfer must remain provable, while optional preferences drop off the moment you switch them off. Closing an account clears the profile, but a transfer record a wallet provider is still reconciling cannot be erased mid-dispute.

Code on new devices

Any login from an unrecognised handset sends a one-time code to your registered mobile number. That single step blocks someone holding only your password, which matters most when a wallet is linked.

Cookie control

Essential cookies hold your session together between slots and live tables. The optional ones remember small things like your last game, and clearing them in browser settings costs you no account access.

Retention window

Transaction references stay while a wallet provider may still query them. Profile fields you ask us to correct are updated in place, and a closed account loses its profile once that trail clears.

Change requests

Ask for a copy, a correction or a deletion through support. We confirm identity against your registered number first, then tell you what changed and when that change took effect.

CONTACT PATHS

Reaching Support About Your Data

One message is enough to change something in your record. Chat opens from inside the signed-in dashboard, so the agent already sees which wallet you funded with and can confirm identity before touching anything. Email suits longer requests, such as asking for a copy of what we store about you. Either way, quote your registered mobile number and the wallet name, whether that is bKash, Nagad or Rocket, so nothing gets matched to the wrong account.

Team online

Chat from dashboard

Open the chat panel while you are signed in. The agent sees your account reference without you typing it, so a question about a stored wallet number or a login alert gets settled in the same session.

Email a request

Use our support address for anything longer, like a copy of the details we hold or a fix to a misspelled name. Keep your registered mobile number in the message so we can match you.

Wallet mismatch

If a bKash, Nagad or Rocket transfer shows on your statement but not in your wallet history here, send the transaction ID first. That reference is what we trace against the payment log.

Privacy Questions We Hear Most

The questions we get most often come down to three things: who sees your wallet number, how long a transfer record stays, and how to get something changed. Each answer below stays in plain terms. If your own case is not covered, chat is the quicker route, because the agent opens your actual record instead of working from a general script.

A mobile number, your name and an email for notices. When you fund the wallet, we keep the bKash, Nagad or Rocket transaction ID so that payment can be traced later if it is ever questioned.

No. A PIN is entered inside the bKash, Nagad or Rocket app on your own phone and never reaches our servers. We hold only the reference number the wallet sends back once a transfer completes.

Yes. Send the request from your registered email or through chat, and we reply with the profile fields and payment references tied to your account after identity is confirmed against your mobile number.

Message support with the field you want changed. For a mobile number we send a one-time code to the new number before switching it, so nobody can quietly redirect your login alerts.

The profile is removed. Transaction references stay a while longer, since a wallet provider may still be reconciling that transfer, and a payment record cannot be deleted in the middle of a dispute.

Optional cookies only hold little preferences, like the last game you opened, and you can clear them from browser settings any time. Essential ones expire with the session and do not trail you to other sites.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.